Case Studies

Digital Transformation of Client Onboarding Process

Challenge:

A leading financial institution faced significant challenges in its client onboarding process. The process was slow, error-prone, and offered a poor user experience, resulting in high abandonment rates and elevated operational costs.

Zynertek Solution:

We implemented our ZynerOnboard platform, which includes:

  • Digital identity verification with facial and document recognition
  • Intelligent workflows based on client risk profile
  • Real-time integration with external databases for KYC and AML checks
  • Seamless omnichannel user experience

Results:

  • Reduction in onboarding time from 5 days to 15 minutes
  • 40% increase in customer conversion rate
  • 60% reduction in operational costs associated with onboarding
  • Significant improvement in regulatory compliance
  • 95% increase in customer satisfaction

Contact us to discover how we can transform your business processes and improve your customer experience.

Recent Case Studies

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